LCC Officer

LCC Officers

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You can apply via this app or by sending your application to : Job@challenge-group.com

👉 Role : 

• The LCC officer will control the flight in terms of cargo availability and maximization.
• The LCC officer will control the cargo preparation & readiness for the Turnaround activity
• Point of contact for all cargo inquiries related. Interacting with Commercial, Ops, OCC, MCC of the airlines and CHH. Including escalation communication.
• The LCC Officer will be the airlines representative verifying safety and quality as per the legal regulations
• Performs load planning activities according to airlines weight and balance manuals

🚦 Responsibilities :

• Proactively interfacing with the logistics team/ GSAs to ensure on time arrival of the cargo according to flight schedule
• Airline active supervision on both online & offline handling agents to ensure proper buildup progress and follow up on planning changes.
• Distribute relevant messages to appropriate parties
• Identify gaps in planning vs operations obstacles and provide solutions to maintain and deliver the airline goals.
• Ensuring maximum utilization of the flight in terms of payload and volume.
• Active trouble shooting and supervision of the daily activity: customs, security, documentation, truck arrivals and build up.
• Produce flight report, and follow escalation path in case of SLA deviation
• Maintain airline objectives in terms of OTP, Quality of Build-up, and Flight maximization.
• Contribute to maintain all defined KPI’s on target.
• Interface actively with commercial team to fulfil all requirements in respect of the SLA.
• Control the timeline of the flight build up and escalate if any of the checkpoint is by-passed.
• Coordinate the activities on the ramp with the Turnaround Coordinator
• Give support to the Vertical Activity by supervising the special operation whenever it is requested
• Interface with the ground handler to make sure the needed information are communicated in due time.
• Cross check the accuracy of the information in the system (such as weight, volume) to maintain highest level of data integrity.
• Give support to offline stations whenever possible.

Work conditions :                 In shift (including nights)

📜 Requirements :

• Knowledge of Cargo operations; experience in cargo buildup is an advantage
• Experience and knowledge in load planning – an advantage
• Excellent team working and interpersonal skills
• Proven ability to influence cross-functional employees without formal authority
• Excellent written and verbal communication skills
• Ability to execute on multiple priorities in a fast-paced environment
• Open minded and willingness to learn
• Languages: French& English is a must
• Ability to learn & deal fast with IT ERP system