LCC LOADCONTROLER

Position Role

• Ensure that all cargo operations are conducted in accordance with the company and industry standards, procedures, and regulations;
• Be the point of contact for all cargo inquiries related. Interacting with Commercial, Ops, OCC, MCC of the airlines and CHH. Including escalation communication
• Act as an SME for all cargo loadability related inquiries, interacting with the AOCs and Commercial teams;
• Act as the XAOC’s representative verifying safety and quality as per the legal regulations
• Reporting and escalating cargo and aircraft loading related matters to the appropriate channels;
• Monitoring ramp and warehouse cargo handling activities;
• Ensuring all paperwork is in accordance with industry regulations and company standards;

Key Responsibilities

• Manage the daily activity, troubleshoot, bring solutions, encourage reporting.
• Maintain the highest level of safety of all ground ops related matters.
• Centralize, filter and distribute ops related queries to the relevant stakeholder of the supply chain.
• Communicate efficiently and proactively towards all main participants ( Commercial, AOC’s, GHA’s, OCC and MCC ).
• Generate and verify the Weight and Balance of the aircraft and the Notoc, with consideration to aircraft specific restrictions, limitations, and load sequencing required to safely transport the load;
• Produce the Loading Instructions for local station and/or (verify) for outstations;
• Verify and ensure that the cargo build-up and aircraft loading has been done according to the latest airlines regulations, policies, and standards;
• Assist on the actual loading of the aircraft when the schedule allows or the nature of the cargo requires it;
• Generate a daily shift report;
• Correct and report any deficiencies found in paperwork where necessary;
• Regularly inspect all cargo conveyance and restraint systems for proper operation, and report any discrepancies;
• Play an active role in the support and coordination given to local stations. ( review loadplanning, remote W&B if needed )
• Play an active role in the set up and follow-up of charter activities ( contact with GHA’s, build up instructions, remote load planning, messages,..)
• Proactively interfacing with the logistics team/ GSAs to ensure on time arrival of the cargo according to flight schedule;

Qualifications, experience and skills

Education and certifications:

• IATA DG certified
• Weight & Balance certified

•  Experience:
  • At least 1 year of relevant experience as a loadcontroller/loadmaster on cargo aircrafts
  • Hands on experience with special loads

• Skills:
  • Knowledge of Cargo operations:
    •  Experience in cargo buildup – required
    • Experience and knowledge in load planning – required
  • Excellent team working and interpersonal skills in a multicultural environment
  • Proven ability to influence cross-functional employees without formal authority
  • Excellent written and verbal communication skills
  • Ability to execute on multiple priorities in a fast-paced environment
  • Open minded and willingness to learn
  • Languages:
    • English is a must
    • French is a pre
  • Ability to learn & deal fast with IT ERP system
  • Ability to be reactive under stressful scenarios